Your ROVEXO Account
*Last Updated: 30 July 2026*
Introduction
ROVEXO uses one universal Personal Account. Email identifies the account. The same account can buy and sell. Settings is the control centre.
Purpose
Explain profile, settings areas, notifications, addresses, Holiday Mode, and how Legal/Help connect from account surfaces.
Who this applies to
Every signed-in user.
Definitions
- Personal Account — the only account product.
- Settings — security, privacy, notifications, preferences.
- Holiday Mode — temporarily hide listings.
Detailed explanation
From Profile you reach Favourites/Saved, Balance, Orders, Holiday Mode, Settings, Rovexo Ideas, Help Centre, Legal Information and Sign Out.
Settings covers security and privacy controls that remain in product. Currency & Region is UK-focused. Delete Account lives in Settings.
Legal Information is an index of canonical policies — each policy has one version under /legal/{slug}.
Step-by-step guidance
1. Open Profile (/account).
2. Update profile details and avatar.
3. Open Settings for security/privacy/notifications.
4. Add addresses before Checkout.
5. Use Holiday Mode when away from selling.
6. Sign out from Profile when needed.
Examples
- Going on holiday → Holiday Mode on → listings hidden → Mode off when back.
- New phone → review Security sessions.
Common mistakes
- Creating duplicate accounts to bypass limits.
- Ignoring notification settings then missing shipping deadlines.
Frequently Asked Questions
Q: Is selling a different account?
A: No. One Personal Account.
Q: Where is Legal?
A: /legal — index only; open each policy for the canonical text.
Q: Where is Help?
A: /help — category handbooks and search.
Related platform features
Related Help Articles
Related Legal Documents
Back to Help Centre
Contact Support
If this guide does not resolve your issue, open Contact Support.
Last Updated
30 July 2026