Wallet Terms

Effective date: 30 July 2026

1. Scope

What: These Wallet Terms apply to seller balances, withdrawals, and financial statements on ROVEXO.

Why: The Wallet is the single home for everything about your seller money — no separate financial dashboards.

2. Balances

What: Available, pending, and lifetime earnings are calculated from live wallet transactions in your ROVEXO account.

How: View them any time from Wallet, accessible from My Account as Balance.

3. Withdrawals

What: Withdrawals are submitted from Wallet to the bank account in Settings.

Important: ROVEXO may delay withdrawals pending verification or fraud review.

Example: Withdrawing your available balance sends funds to your linked bank account, usually within the timeframe shown in Wallet.

4. Statements

What: Monthly and annual statements show opening balance, money received, fees, refunds, withdrawals, and closing balance.

How: PDF and CSV exports are provided for your records.

5. Fees

What: The Seller Fee is £0. The buyer-paid Platform Fee is described in the Platform Fee Policy. Wallet statements show proceeds, refunds, withdrawals, and related activity — not a seller commission deduction from your item price.

6. Common questions

How do I withdraw my balance? Open Wallet → Withdraw and choose the linked bank account.
Why is part of my balance pending? Funds may be held briefly for order confirmation or fraud review before becoming available.
Where can I download a statement for my accountant? From Wallet → Statements, in PDF or CSV format.

7. Related Documents

Updated 30 July 2026