Seller Terms

Effective date: 30 July 2026

1. Scope

What: These Seller Terms apply when you list, sell, or receive payouts on ROVEXO using your Personal Account.

Why: Selling uses the same account as buying, so these terms explain the extra responsibilities that come with listing items.

2. Listing accuracy

What: You must describe items accurately, disclose defects, and set truthful prices.

Important: Listings must comply with the Prohibited & Restricted Items Policy.

3. Fulfilment

What: Dispatch items within the timeframe stated on the listing.

How: Provide tracking where available. Print Shipping Labels where ROVEXO integrated shipping is used. Update Order status so buyers receive Notifications.

Example: Marking an order as dispatched automatically notifies the buyer and unlocks tracking in their Orders view.

4. Holiday Mode

What: Holiday Mode temporarily hides your active listings from buyers.

Why: It lets you step away — a holiday, illness, or a busy period — without deleting or editing every listing.

How: Turn it on from My Account. Turn it off to restore visibility.

5. Payouts and Wallet

What: Seller proceeds are credited to your ROVEXO Wallet (shown as Balance).

How: Withdrawals are submitted from Wallet → Withdraw to the bank account linked for payouts. Monthly and annual statements are available in Wallet for record keeping.

Important: Full Wallet mechanics are set out in the Wallet Terms.

6. Fees

What: The Seller Fee is £0. The Platform Fee is paid by the buyer at Checkout, as described in the Platform Fee Policy. Seller Wallet credits reflect the item price without a seller commission deduction.

How: Buyers see one Checkout total that already includes the Platform Fee. Sellers see proceeds and related Wallet activity in Balance / Wallet.

7. Tax and reporting

What: You are responsible for your own tax obligations.

How: ROVEXO may collect seller tax profile information (for example Personal, Pro Seller, Sole Trader, or Company status used for tax registration) and provide reporting under the Digital Platform Reporting & Tax Notice.

Notes: Tax registration status is tax information on your Personal Account — it is not a separate marketplace product or role.

8. Verification

What: ROVEXO may display a verified badge when required profile, payment, and bank information is complete.

How: See the Verification Policy for the full process.

9. Moderation

What: ROVEXO may remove listings, withhold payouts pending review, or suspend accounts for policy breaches or safety risks.

Important: See the Account Suspension Policy for how enforcement works.

10. Common questions

Do I need a separate account to sell? No. Any Personal Account can sell using the same login used for buying.
When does money reach my Wallet? Typically after the order is confirmed and any applicable holding period ends — see the Wallet Terms.
What happens if I go on holiday? Turn on Holiday Mode to hide your active listings until you return.
Do I need to register for tax separately? No new account is created; you complete a tax profile on your existing Personal Account — see the Digital Platform Reporting & Tax Notice.

11. Related Documents

Updated 30 July 2026