Keep conversations and payments on the platform.
Overview
Chat safely on ROVEXO
*Last Updated: 30 July 2026*
Purpose
Keep conversations and payments on the platform.
Explanation
- Keep negotiations and payments on ROVEXO.
- Do not share personal emails, phone numbers, or external payment links in chat.
- Report suspicious messages using Report conversation.
- ROVEXO may warn or block messages that attempt off-platform deals.
Examples
- Open Settings → Help Centre to find this guide again.
- Use search in Help Centre for related policies and legal documents.
Common mistakes
- Looking for Help or Legal on the Profile menu — both live under Settings.
- Leaving ROVEXO to negotiate off-platform (purchase protection may not apply).
- Skipping verification steps when ROVEXO asks for them.
Frequently Asked Questions
Q: Where do I find Help Centre?
A: Go to Settings → Help Centre.
Q: Where are legal documents?
A: Go to Settings → Legal Information, or open a specific policy from the Legal section in Settings.
Q: How do I contact Support?
A: Go to Settings → Contact Support.
Related Articles
- /help — Help Centre home
- /account/settings — Settings (Account Control Centre)
- /legal — Legal Information
- /support — Contact Support
Step-by-step guide
- Keep negotiations and payments on ROVEXO.
- Do not share personal emails, phone numbers, or external payment links in chat.
- Report suspicious messages using **Report conversation**.
- ROVEXO may warn or block messages that attempt off-platform deals.
- Open **Settings** → **Help Centre** to find this guide again.
- Use search in Help Centre for related policies and legal documents.
- Looking for Help or Legal on the Profile menu — both live under **Settings**.
- Leaving ROVEXO to negotiate off-platform (purchase protection may not apply).
Requirements
- ROVEXO account where applicable
Estimated processing time
Instant self-service
Common mistakes
- Looking for Help or Legal on Profile instead of Settings
- Skipping verification or setup steps
Troubleshooting
- Use the interactive help guide for this topic if the article does not resolve your issue
- Open Settings → Contact Support if you still need help
Frequently asked questions
Where is Help Centre?
Settings → Help Centre.
Chat safely on ROVEXO
Keep conversations and payments on the platform.
Last updated 30 July 2026