Appeal an automated moderation decision.
Overview
Request a moderation review
*Last Updated: 30 July 2026*
Purpose
Appeal an automated moderation decision.
Explanation
If your listing or account action seems incorrect:
1. Review the notice shown on your listing or message.
2. Edit the listing if the issue is clear.
3. Submit Appeal Moderation via Contact Support with your listing link and explanation.
Each appeal is reviewed individually. Duplicate appeals do not speed up processing.
Examples
- Open Settings → Help Centre to find this guide again.
- Use search in Help Centre for related policies and legal documents.
Common mistakes
- Looking for Help or Legal on the Profile menu — both live under Settings.
- Leaving ROVEXO to negotiate off-platform (purchase protection may not apply).
- Skipping verification steps when ROVEXO asks for them.
Frequently Asked Questions
Q: Where do I find Help Centre?
A: Go to Settings → Help Centre.
Q: Where are legal documents?
A: Go to Settings → Legal Information, or open a specific policy from the Legal section in Settings.
Q: How do I contact Support?
A: Go to Settings → Contact Support.
Related Articles
- /help — Help Centre home
- /account/settings — Settings (Account Control Centre)
- /legal — Legal Information
- /support — Contact Support
Step-by-step guide
- Review the notice shown on your listing or message.
- Edit the listing if the issue is clear.
- Submit **Appeal Moderation** via Contact Support with your listing link and explanation.
- Open **Settings** → **Help Centre** to find this guide again.
- Use search in Help Centre for related policies and legal documents.
- Looking for Help or Legal on the Profile menu — both live under **Settings**.
- Leaving ROVEXO to negotiate off-platform (purchase protection may not apply).
- Skipping verification steps when ROVEXO asks for them.
Requirements
- ROVEXO account where applicable
Estimated processing time
Instant self-service
Common mistakes
- Looking for Help or Legal on Profile instead of Settings
- Skipping verification or setup steps
Troubleshooting
- Use the interactive help guide for this topic if the article does not resolve your issue
- Open Settings → Contact Support if you still need help
Frequently asked questions
Where is Help Centre?
Settings → Help Centre.
Request a moderation review
Appeal an automated moderation decision.
Last updated 30 July 2026