Match parcel size to packed dimensions at publish time.
Overview
Choosing parcel size
*Last Updated: 30 July 2026*
Purpose
Match parcel size to packed dimensions at publish time.
Explanation
At publish, choose the parcel option that fits the packed item.
Why it matters
- Labels and carrier options depend on size
- Under-declaring size can delay shipping
- Oversize items need honest dimensions in the description
Examples
- Open Settings → Help Centre to find this guide again.
- Use search in Help Centre for related policies and legal documents.
Common mistakes
- Looking for Help or Legal on the Profile menu — both live under Settings.
- Leaving ROVEXO to negotiate off-platform (purchase protection may not apply).
- Skipping verification steps when ROVEXO asks for them.
Frequently Asked Questions
Q: Where do I find Help Centre?
A: Go to Settings → Help Centre.
Q: Where are legal documents?
A: Go to Settings → Legal Information, or open a specific policy from the Legal section in Settings.
Q: How do I contact Support?
A: Go to Settings → Contact Support.
Related Articles
- /help — Help Centre home
- /account/settings — Settings (Account Control Centre)
- /legal — Legal Information
- /support — Contact Support
Step-by-step guide
- Labels and carrier options depend on size
- Under-declaring size can delay shipping
- Oversize items need honest dimensions in the description
- Open **Settings** → **Help Centre** to find this guide again.
- Use search in Help Centre for related policies and legal documents.
- Looking for Help or Legal on the Profile menu — both live under **Settings**.
- Leaving ROVEXO to negotiate off-platform (purchase protection may not apply).
- Skipping verification steps when ROVEXO asks for them.
Requirements
- ROVEXO account where applicable
Estimated processing time
Instant self-service
Common mistakes
- Looking for Help or Legal on Profile instead of Settings
- Skipping verification or setup steps
Troubleshooting
- Use the interactive help guide for this topic if the article does not resolve your issue
- Open Settings → Contact Support if you still need help
Frequently asked questions
Where is Help Centre?
Settings → Help Centre.
Choosing parcel size
Match parcel size to packed dimensions at publish time.
Last updated 30 July 2026