Buyers pay Platform Fee; sellers do not pay commission.
Platform Fee explained
*Last Updated: 30 July 2026*
Purpose
Buyers pay Platform Fee; sellers do not pay commission.
Explanation
Platform Fee helps maintain ROVEXO, secure payments, buyer and seller protection, support and platform operations.
It appears in the buyer Checkout total and is included in Total Buyer Pays.
Examples
- Open Settings → Help Centre to find this guide again.
- Use search in Help Centre for related policies and legal documents.
Common mistakes
- Looking for Help or Legal on the Profile menu — both live under Settings.
- Leaving ROVEXO to negotiate off-platform (purchase protection may not apply).
- Skipping verification steps when ROVEXO asks for them.
Frequently Asked Questions
Q: Where do I find Help Centre?
A: Go to Settings → Help Centre.
Q: Where are legal documents?
A: Go to Settings → Legal Information, or open a specific policy from the Legal section in Settings.
Q: How do I contact Support?
A: Open Help Centre → Contact Support, or go to /support.
Related Articles
- /help — Help Centre home
- /account/settings — Settings (Account Control Centre)
- /legal — Legal Information
- /support — Contact Support
Last updated 30 July 2026