A simple checklist for first-time buyers.
Your first purchase checklist
*Last Updated: 30 July 2026*
Purpose
A simple checklist for first-time buyers.
Explanation
Before you buy
- Read the full description and all photos
- Check seller ratings when available
- Confirm delivery address
At Checkout
- Review Total Buyer Pays
- Complete payment in ROVEXO only
After payment
- Track in Orders and Conversation Hub
- Message the seller on ROVEXO if anything is unclear
Examples
- Open Settings → Help Centre to find this guide again.
- Use search in Help Centre for related policies and legal documents.
Common mistakes
- Looking for Help or Legal on the Profile menu — both live under Settings.
- Leaving ROVEXO to negotiate off-platform (purchase protection may not apply).
- Skipping verification steps when ROVEXO asks for them.
Frequently Asked Questions
Q: Where do I find Help Centre?
A: Go to Settings → Help Centre.
Q: Where are legal documents?
A: Go to Settings → Legal Information, or open a specific policy from the Legal section in Settings.
Q: How do I contact Support?
A: Open Help Centre → Contact Support, or go to /support.
Related Articles
- /help/buying-how-to-buy
- /help/buying-condition-guide
- /help/uk-buying-secondhand
- /account/settings — Settings (Account Control Centre)
- /legal — Legal Information
- /support — Contact Support
Last updated 30 July 2026